If you require to remove learners from the LMS, there are two options you can take, either to make users inactive or to delete users.
Inactive Users
You can make a user inactive if you do not need them to access your Enable LMS but do not want to delete them. If you make a user active again, they will regain access to any allocations they previously had. You can also filter on inactive users in reports. We would strongly recommend using this option as deleting learners from the LMS entirely will remove all of their training records and any completed or partially completed training will be lost.
To make a user inactive:
- Select the checkbox on any user. You can select multiple users.
- Select 'Set Inactive' at the top of the list.
- Select 'Confirm' if you wish to proceed.
To reactivate an inactive user
If you would like to reinstate a learner that has previously been made inactive, you can do so. Select 'Users' from the Admin dashboard and then 'Active Users'. Then select the 'Filter' option on the right hand side of the search bar and a lightbox will appear on screen. Select 'Inactive Only' from the User Status tab and select 'Apply Filters'. Select the checkbox on the user you would like to make active and select 'Set Active' and 'Confirm'. The learner will then return to the Active Users list.
Deleting Users
If you no longer need a user you can delete them. Deleting them will remove all their learning, awards, job roles and event history. We do not recommend you delete users unless you have created an account for them in error. Once a user is deleted, they cannot be be recovered.
To delete a user:
- Select the checkbox on any user. You can select multiple users.
- Select 'Delete' at the top of the list.
- Select 'Confirm' if you wish to proceed.