If you're struggling to access our courses or use our Enable system, your PC software/browser may not be compatible with our system.

A web browser, or simply browser, is an application used to access and view websites.

To ensure we can diagnose your query efficiently, please use the following link to confirm what browser you are using and what version it is: What's My Browser.

This information is key for our Enable Support Team to ensure they can diagnose your query.

We are compatible with the following browsers:

  • Google Chrome latest version
  • Mozilla Firefox latest version
  • Microsoft Edge, version 79 upwards
  • Safari 16 and upwards

If your browser does not appear on this list, you may need to update it or download a browser that is compatible.

The system works on all common operating systems, including tablets, iPads and mobile devices. For desktop computers/laptops we recommend the following:

  • Windows 10 and above
  • OSx Big Sur and above
  • iOS 15 and above
  • Android 11 and above